Work
Fake overseas job offers
Offers of seasonal or farm work in Australia, New Zealand or elsewhere that ask for a fee for a visa, placement or "processing."
Safe move: Real recruitment schemes don't charge you to apply.
A free second opinion, anywhere in the Pacific
Check before you click, pay or share.
Got a strange message on Facebook, WhatsApp, text or email? Send it to us before you act. We'll tell you what looks wrong and what to do next, in plain language.
Get it checked
Free · We check it for youSend a screenshot or forward the suspicious message. Tell us which country you're in and how you received it.
Email or forward it
or
Independent by design
Independent service. ScamWatcher Pacific is not a government agency, bank, telco or police service. We will never ask you for passwords, PINs or payment.
We are not affiliated with the Australian Government's Scamwatch.
| Cost to check a message | Free |
|---|---|
| Who checks it | We do, with help from an AI tool that reads screenshots |
| Messages we check | Facebook, Messenger, WhatsApp, text (SMS), email, and phone calls you describe to us |
| Who can use it | Anyone in the Pacific, and Pacific families in Australia, New Zealand and beyond |
| Your data | Used for review only. Deleted after 30 days |
- 4-part checkSender · Request · Links · Known scams
- Reads Pacific languagesSamoan, Tongan, Fijian and more, translated for review
- Pacific scam libraryJob offers, remittance holds, family requests, account takeovers
Process
How it works
Three simple steps. No technical knowledge needed.
-
You
Send it to us
Take a screenshot of the message or forward the email. Don't click any links or reply to the sender first.
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Us
We review the warning signs
We look at:
- Who sent it
- What it asks you to do
- Where any links really go
- Whether it matches a known scam
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You
You get clear advice
We reply by email with what looks suspicious and what to do next.
Scam library
Scams we see across the Pacific
Scammers target the things that matter most to Pacific families: work, family overseas, church and community. Here's what to watch for.
Family
Family money requests
A message from a "relative" with a new number or a hacked Facebook account, urgently asking for money to be sent.
Safe move: Call them on their usual number first.
Money transfer
Remittance and transfer tricks
Messages claiming a money transfer is "on hold" and needs a fee or your details to release it.
Safe move: Check directly with the transfer company using their official contact.
Mobile
Prize and mobile money scams
"You've won" texts pretending to be from your phone company or bank, asking you to send credit, a code, or a fee to collect.
Safe move: Never share a code sent to your phone.
Investment
Investment and "double your money" schemes
Crypto, forex or group schemes promising big, fast returns, often spread through friends, churches or community groups.
Safe move: If you must recruit others to earn, walk away.
Relationships
Online romance
Someone you've met online who quickly becomes close, can never meet or video call, and then needs money for an emergency, travel or customs fees.
Safe move: Send us the messages to check before you send any money.
Social media
Fake Facebook warnings
Messages from "Meta Support" saying your page broke the rules, will be deleted, or can get a blue tick, with a link or PDF to "appeal".
Safe move: Check your page in the Facebook app under Account Status. Meta doesn't send warnings by Messenger.
Account takeover
"Send me the code" requests
A friend or relative says they sent a code to your phone "by mistake" and asks you to send it back. It's really the code to take over your WhatsApp or Facebook.
Safe move: A real friend never needs your code. Call them on their usual number.
Banks and deliveries
Fake bank and delivery alerts
Texts or emails saying your account is locked, a payment is "on hold", or a parcel needs a small fee, with a link to sort it out.
Safe move: Open your bank or courier's official app yourself instead of using the link.
Act quickly
Already paid, clicked or shared details?
It happens to careful people too. You have nothing to be ashamed of. The faster you act, the better the chance of stopping further loss.
Send us what happened- Call your bank or mobile money provider now.
Ask them to stop or reverse the payment and secure your account.
- Change your passwords.
Start with email, Facebook and banking, and turn on two-step login.
- Warn family and friends.
If your account was taken over, scammers may message people you know.
- Report it.
Contact your local police and your country's reporting service. See who to contact in your country.
Where to report, by country
If you lost money, call your bank or mobile money provider first. Then report it here.
Fiji
- Emergency
- Police 917
- Check a caller claiming to be police
- National Police Command Centre 9905 296
- Report a scam
- Consumer Council of Fiji, free call 155
- Report by email
- complaints@consumersfiji.org
Samoa
- Emergency and police
- 911
- Report a scam
- Samoa Police Service. Go to your nearest police station or call 911
- Money or bank scams
- Central Bank of Samoa passes scam reports to the police
Tonga
- Emergency
- Police 922
- Report a scam
- Tonga Police, free call 0800 922 or 23 713
- Hacked accounts and online attacks
- CERT Tonga, cert@cert.gov.to
Papua New Guinea
- Emergency
- Police 112
- Report a scam
- Your nearest Royal PNG Constabulary police station
- Lost money
- Contact your bank or mobile money provider straight away
Vanuatu
- Emergency
- Police 111 (Digicel) or 1111 (TVL)
- Report a scam online
- CERT Vanuatu report form
Solomon Islands
- Emergency
- Police 999 (free)
- Report a scam
- Royal Solomon Islands Police Force 23666
- Lost money
- Contact your bank or mobile money provider straight away
Australia
- Report a scam
- Scamwatch
- Report to police online
- ReportCyber
- Free recovery help
- IDCARE 1800 595 160
New Zealand
- Report a scam
- National Cyber Security Centre
- Lost money
- NZ Police, call 105
- Free recovery help
- IDCARE 0800 121 068
Checked October 2026 from official sources. Not listed? Contact your local police and your bank. In an emergency, call your local emergency number.
Who we help
Support for every part of the community
Anyone in the Pacific, and Pacific families living in Australia, New Zealand and beyond.
For individuals and communities
Start at check@
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Free
Families
A trusted second opinion before sending money or sharing details.
- Checks on messages from Facebook, WhatsApp, text, email or phone calls
- Plain-language advice on what looks wrong and what to do next
- A reply by email with clear next steps
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Free message checks
Churches and community groups
Talks, posters and a contact point for members who need help.
- A contact point members can send suspicious messages to
- Talks for your congregation or group
- Posters for community noticeboards
- Talks and posters in your community's language, such as Samoan, Tongan or Fijian, as well as English
For organisations
Start at info@
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Business
Businesses
Help for staff and customers facing fake invoices and impersonation.
- Support for staff who receive suspicious invoices or requests
- Help for customers targeted by people pretending to be your business
- Scope shaped around your organisation. Tell us what your staff and customers are seeing
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Pilot programs
Governments
Pilot programs with ministries.
- Pilots designed around each ministry's priorities and the communities it serves
- We remain independent of any government
-
Partnerships
Partners
Pilot programs with NGOs and regional organisations.
- Pilots shaped around your organisation's communities and goals
- Talks and posters for the communities you work with
Which address should I use?
Our advice doesn't replace reporting to your bank, police or government.
Checking a suspicious message
check@For families, individuals, and members of churches and community groups. Or use the form.
Partners, businesses and privacy requests
info@For pilot programs, business support, talks or posters, and requests to delete what you sent us.
Data handling
Your privacy
Messages people send us often include names, phone numbers or account details. Here is exactly how we handle them.
Never send us
- Passwords
- PINs
- Full card numbers
We will never ask you for passwords, PINs or payment.
| Purpose | Only used to checkWe use what you send only to review it and reply to you. |
|---|---|
| Access | Review team, with AI helpOnly our review team sees your message. Screenshots are also read by an AI service, Anthropic's Claude, to help us review them faster. Forwarded emails get an automatic reply. Replies about screenshots and website submissions are checked by a team member before they are sent. |
| Sharing | Never soldYour message is never sold or used for advertising. It is shared only with the services that run ScamWatcher Pacific: the AI service that reads screenshots, our website host and our email provider. |
| Retention | Used for review only, deleted after 30 daysWe keep your message only long enough to review it and answer any follow-up questions. Ask us any time and we'll delete it sooner. |
| Deletion on request | Your call, any timeEmail info@ |
| Your control | Hide what you canFeel free to cover account numbers before sending a screenshot. |
Full details are in our privacy policy.
About
Who we are
Helping Pacific communities make safer digital decisions.
ScamWatcher Pacific is a digital safety initiative developed by the Australian-based ScamWatcher team, dedicated to helping individuals, families and communities across the Pacific identify potential scams and online threats.
Our free assessment service helps people recognise warning signs in suspicious messages and provides clear, practical guidance before they respond, share personal information or make payments.
Our mission is simple: make scam awareness and protection accessible to everyone, regardless of their location or technical knowledge.
With a presence in Fiji, ScamWatcher Pacific is focused on building awareness, confidence and digital resilience throughout the region.